Alerts – Hampton Roads Transit | Page 2

Customer Service Alerts

This is a complete list of all active service alerts, regarding detours, delays and cancellations. Use the filters to the right, to search for any alerts affecting your city or route you travel upon.
Sunday, January 4, 2026 @ 12:00am
Stop Service Adjustment: Colley & Raleigh

Starting on Sunday, January 4, 2026 until May 2026, there will be construction on Olney Rd between Children’s Ln and Colley Ave that will impact service to Norfolk General Hospital on the Routes 2, Route 23, and Route 44. Stop 0432 at Colley Ave & Raleigh will not be serviced by Route 2 and 23 during this detour.

Monday, December 22, 2025 @ 12:00am
NSU Light Rail Station Eastside Elevator Out of Service

At the Norfolk State Light Rail Platform, the eastside elevator (side closest to Wilson Hall Building) is out of service until further notice. Please use the westbound elevator on the opposite side of Brambleton Avenue (side with bus shelters) to access the Light Rail.

Sunday, September 28, 2025 @ 12:00am
Virginia Beach Boulevard and Cypress Construction

On Sunday, September 28, 2025, the City of Virginia Beach will close Virginia Beach Boulevard at Cypress Avenue for a long-term construction project. The Routes 20, 33, and 960 will operate on a detour until further notice. Customers needing board/disembark for the Routes 20 and 960 must go the 19th & Parks lineup (adjacent to the Virginia Beach Convention Center). Customers may also see delays due to traffic.

Route 20

Stops Missed
1091 VIRGINIA BEACH & PARKS
1092 VIRGINIA BEACH & CYPRESS
3430 PACIFIC & VIRGINIA BEACH
5153 PACIFIC & 19TH
3431 PACIFIC & VIRGINIA BEACH
1525 VIRGINIA BEACH & CYPRESS

Route 33
No stops missed

Route 960

Stops Missed
3430 PACIFIC & VIRGINIA BEACH
5153 PACIFIC & 19TH

Saturday, August 2, 2025 @ 8:00am
Customer Service Call Center Saturday Change of Hours

This is to announce a change in Customer Service Call Center operating hours.  Until further notice, on Saturdays, the Customer Service Call Center will be available from 8:00 AM to 5:00 PM.

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